Strictly Hair & Beauty accepts returns in accordance with the return policy guidelines outlined below.
It is our desire for you to be completely satisfied with your purchase. We trust that you choose your products carefully. All of the products for sale on our website are name brand.
We assume that if you place an order with us you have done your research and carefully selected the products you ordered. We are always here to help you select products that are right for you if you are unsure.
Before purchasing, carefully review the product description to be sure that you are interested in purchasing the product. Purchase the smaller or sample size if available if you are not sure how you will react to a product.
If we sent you a product you did not order by our mistake, contact us we will resolve the problem. If you receive a product that was damaged in transit, please contact us within 24 hours of the order arriving to you.
We provide no cash refunds or charge card credits for unauthorized items returned to us. All merchandise being returned must be authorized before you return it, and must be arranged within 5 business days of receiving your order. Merchandise being returned must be unopened, unused and in the original packaging. If your order was eligible for free shipping, all original shipping and handling costs are not refundable and will be deducted from the refund. Returned products will be assessed a 50% restocking fee.
We reserve the right to substitute a listed product for one of a different size. We will always make these substitutions on the side of the customers best interest.
We cannot accept any returns for items which are not factory sealed due to State, Federal and Local Health Laws and Concerns.
If you cancel an order that has been already processed and/or shipped, we do not refund shipping and there is a 50% restocking fee on your order. Unauthorized returns become the property of Strictly Hair & Beauty and will be disposed of. Products on our website are priced per each unless otherwise stated. If you are unsure what a product price is, please contact us before you pay. Returns of shipped merchandise are not accepted for price reasons alone. View your cart total, product price/quantity/size before you pay. We recommend price comparison shopping before you order. Discontinued products (orders placed from our discontinued specialty product section), hair color, perfume and cosmetics cannot be returned.
please consider having your order shipped to your place of employment or where someone would be home to accept the package
If the package has incorrect or incomplete address information, you will be charged full postage for transit both ways. Examples of incomplete addresses include missing apartment or suite numbers, or missing floor numbers. Please double-check addresses during checkout. Incorrect address fees are not charged if we catch the address error ourselves, first.
By placing an order, you entered into agreement with our policies. Only one discount per customer per day please.
All products ordered through our website are genuine salon products that come from reputable suppliers. We are not a bulk distributor nor are we a mass-marketer. We provide this personal shopping service to our clients as a convenience - and for their own personal consumption. We guarantee that the products sold from our Website are authentic salon-professional products. We do not condone or support diversion. We do not wholesale products for resale.
Strictly Hair & Beauty. is not affiliated with the product lines. The website and images and descriptions of all products displayed belong to their respected owners - along with all copyrights and trademarks.
Because of the constantly evolving nature of the beauty industry, new products being added and other products being discontinued. Products are resized and repackaged and there are seasonal changes as well.